311 is the largest, most exciting customer service improvement undertaken by the City of Toronto since amalgamation. 311 improves accessibility to non-emergency City services and information and increases the City’s effectiveness in responding to public inquiries.
To requesting a non-emergency City service or to report a problem online visit Toronto.ca/311. 311 Toronto can also be contacted by calling 3-1-1 while inside city limits.
311′s Customer Service Representatives are available to help you 24 hours a day, seven days a week. Call volumes are highest between the hours of 8am and 6pm.
To view all city services and programs, please visit: Toronto.ca